Sopra Steria Next is a leading provider of consulting services for the insurance and social protection sector, and a key partner in the digital transformation of the industry's traditional players. Sopra Steria Next drives players in the sector to reinvent themselves in the face of new challenges and to design the insurance services of tomorrow. 

Challenges

How can insurance companies adapt to ever-changing regulations like the EU Solvency II, 100% Santé, or the PACTE law? 

What strategies can be used to integrate new methodological approaches and technological tools to improve operational performance while ensuring regulatory compliance? 

 

Our answers

Streamlining and industrializing processes using innovative methodologies for operational excellence. 

Aligning business models with regulatory changes to improve efficiency. 

Challenges

In the context of open insurance, how can information systems be adapted to interconnect with third-party environments and services? 

How to adapt the industry 5.0 model to the insurance sector?

What are the effective strategies for digital transformation and modernization of insurance legacy systems? 

 

Our answers

By advising on the renewal of core business systems and opening up systems as part of a platform approach.

Supporting clients in evolving their IT processes and delivery chains towards agility and industrialization.  

Challenges

How can insurers enrich the customer journey and experience, leveraging advancements in AI while maintaining a human touch in customer relations?

What are effective strategies for personalizing customer interactions and supporting them through various life stages?

 

Our answers

Redefining omnichannel strategies and personalizing customer responses.

Leveraging data assets to develop new solutions and predictive models for better customer understanding.

Challenges

What new approaches are needed to effectively anticipate and manage emerging risks in areas like climate, the economy, and technology?

How can real-time data from sources like wearable devices and smart vehicles be harnessed for proactive risk analysis and prevention?

 

Our answers

Offering comprehensive solutions for navigating complex risk landscapes and utilizing data science for risk assessment.

Implementing strategies to ensure regulatory compliance.

Our value propositions 

Operational performance and compliance
IT transformation (Open insurance, IS adaptation)
The renewal of distribution and customer excellence
Concrete optimisation of risk management

Points of interest : 

Insurer 5.0: an emerging concept that will shape the future of the sector

Insurer 5.0 tackles insurance challenges through tech-driven innovation, personalized services, and sustainable strategies for industry transformation.

Team and experts

Our multidisciplinary team of more than 200 consultants in Europe is continually honing its specific business expertises with an in-depth understanding of the market in order to provide our customers with the best possible support in addressing the issues facing the sector.

Director Customer Excellence and Distribution Specialist, France

Key partnerships

Front Office: Pega / Snowflake / Fasst 
Core management systems: Kelia / DXC / Guidewire 
Hyperscalers: Microsoft Azure / AWS / Google