Paris, September 25, 2024 – Sopra Steria, a major player in the European tech sector, has been recognised as one of Europe’s top suppliers of AI-related services by the internationally renowned PAC INNOVATION RADAR – one of only eight providers to achieve a ‘Best-in-Class’ overall rating in 2024.
The RADAR analysed the strengths and capabilities of 28 different providers, evaluating organisations on their portfolio, vision, strategy, and client engagements.
Ranked ‘Best in Class’ – the highest classification available – in several specialist areas, including back office, GenAI, and digital customer engagement, Sopra Steria was also named as the top-rated provider in Europe for AI-related
services for human capital management.
Sopra Steria, which this week published a groundbreaking report titled ‘Navigating the AI era’ via its consulting arm Sopra Steria Next predicting the AI market will double in size by 2028, is committed to using AI to shape the world for the
better and help clients overcome their specific business challenges.
Sopra Steria has been recognized as a leader in AI-related services in Europe, demonstrating strengths in several key areas. The company has a strong focus on the European market, with a significant AI workforce across the continent. PAC highlighted Sopra
Steria's commitment to sovereign AI approaches, including data transparency, open source solutions, and regional hosting. The firm's collaboration with research institutes was also noted as a key differentiator.
The company's strong presence in the public sector further underscores its position as a trusted partner for AI initiatives across Europe.
For example:
- In the UK, a new machine-learning based solution has been developed to help increase staff retention by identifying critical public servants who are at increased risk of leaving their roles.
- In France, an instant translation solution has enabled tourists on the rail network to ask a question and receive the answer in their own language – particularly beneficial during the Paris Olympic and Paralympic Games this year.
- Partnering with IVèS and IBM to launch the world’s first conversational assistant – or ‘Signbot’ – in sign language for the Deaf community.
Cyril Malargé, CEO of Sopra Steria Group, commented:
"This recognition affirms our position as a key AI player in Europe. Even more, it underscores our commitment to providing sovereign, trustworthy AI solutions that offer a credible European alternative to global giants. We are proud of these recognitions, which reflect our dedication to innovation and our ability to deliver transformative AI solutions across diverse sectors, everywhere in Europe.”
Valérie Delage, advisory manager at PAC France and one of the lead analysts for this PAC INNOVATION RADAR, stated:
"Sopra Steria is acknowledged as ‘Best in Class’ in AI and GenAI-related Services in Europe, as well as in AI-related services in France, its home country, especially thanks to its great maturity and its significant trained workforce in these fields. The company also demonstrated strong expertise in AI-related services for several business processes, Human Capital Management, Digital Customer Engagement, and Back-Office Workflows, in Europe. Sopra Steria has set up a transversal program dedicated to AI at the group level and is notably offering trustworthy AI and green impact measurement of AI and GenAI among its AI-specific services. It also understood the importance of the data quality and structuration to build efficient AI-related services.”