#1 – Capture: Understanding in real-time Supply Chain events and performance with Descriptive AI
Being able to collect real-time transactional insights from product flows, inventories, and orders all over the network –both logistics edges and production sites, including suppliers-, and transform this raw data into valuable KPI to understand the current situation rapidly.
To do so, Sopra Steria developed a specific Supply Chain Management Data Platform, including an Aerospace Supply Chain Data Model that leverages information flows coming from different siloted Information Systems by structuring them into a real-time modelling of the Supply Chain. Such approach allows for the exploitation of the model by connecting relevant dashboards for KPI monitoring, finally creating a Supply Chain real-time E2E cockpit.
Sopra Steria’s proprietary AI Algorithms or integrated from select partners are also able to capture all the exogenous risks that can impact the Supply Chain performance in real-time. These AI algorithms gather and filter public information from open data sources on the Internet (news websites, Twitter, etc…) and identify events that can be a potential source of risks of disruptions within the supply and delivery process, such as natural disasters, fires, traffic congestion, customs regulations, etc. This exogenous real-time risk information is finally ingested into the cockpit to complete the overall Supply Chain supervision.
Users are hence able to take informed decisions based on E2E visibility of both internal and external real-time situations of their Supply Chain.
#2 – Anticipate: Forecasting the propagation of events along the Supply Chain network and their impact on KPIs with Predictive AI
Using the power of Artificial Intelligence to get predictive insights on how the Supply Chain performance is evolving. Sopra Steria developed Machine Learning algorithms that allow Supply Chain practitioners to get information on the future trajectory of their KPIs in order to get a better understanding of what will happen next. Beyond predictive KPIs, Sopra Steria uses a Supply Chain Network Digital Twin to simulate the propagation of the impacts of the detected risks along the Supply Chain network. In particular, complex effects such as uncertainty propagation within interdependent networks and their impact on KPI such as customer OTD can at last be accurately modelled and simulated. Users are then able to simulate scenarios to get clear vision of the potential risks impact on the overall Supply Chain performances at any level of its network.
#3 - React: Optimising actions plans with explicit next best action recommendation with Prescriptive AI
Visibility, both on current end-to-end situation and on predictive KPIs, is key for decision-making. Beyond visibility, the final step for the AI-based cockpit is then to leverage this information using optimisation algorithms to generate tangible recommendations to users.
Prescriptive AI algorithms developed by Sopra Steria are able to provide multiple decision recommendations to Supply Chain practitioners, enabling them to take better and faster decisions consistent with the end-to-end situation. For instance, in regards with risk management, mitigation action plans can be tested to understand the best way to handle the disruption captured. By simulating the improvement on Customer KPIs, the AI-based cockpit can optimise action plan parameters and give explicit recommendations of new allocations, routings, or priority choice to the Supply Chain practitioners. They can finally take into account the overall complexity of the global picture for their decision-making.
These 3 steps combined together along with the sequential human decision & interactions create a complete environment to improve the overall agility in operations management. AI can capture the relevant information, predict their impact and help take optimized action as well as provide users with a global vision. This allows for an improved consistency of the information flow within the network; operations are at last managed properly, rapidly and effortlessly.